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Assessing ILL/DD services : new cost-effective alternatives

by: Jackson, Mary E

Publication date: c2004

Topics: Academic libraries -- Interlibrary loans, Research libraries -- Interlibrary loans, Interlibrary loans, Document delivery

Publisher: Washington, DC : Association of Research Libraries

Collection: americana

Contributor: Internet Archive

Language: English

Item Size: 339.3M

"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations." - p. x

Includes bibliographical references (p. 149-154)

"The purpose of the study is to collect and analyze current data on the performance of mediated and user-initiated (unmediated) ILL/DD services. The study also identifies and describes characteristics of low-cost, high-performing, mediated and user-initiated ILL/DD operations to assist ILL managers to improve their own operations." - p. x